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Injury Treatment: An Employer’s Guide to Handling Workplace Injuries

In 2019, there were 2.8 million injuries at the workplace.

With all of these injuries each year, it’s likely that a few of them will happen at your workplace at some point. But what injury treatment protocol should you follow when it does happen?

Thankfully, we’re here to help guide you through what to do when someone is injured at work, so keep reading to find out what you should do.

Always Be Prepared

Before an accident occurs, make sure that you are always prepared by having first aid kits and other safety equipment available. 

If you respond quickly and can help someone as early as possible, you can possibly reduce how severe the injury is. That means you should train your employees on what to do if they or one of their coworkers gets injured. 

You should also assign a safety officer to oversee all of this and make sure that employees are always safe while they’re working.

Get Medical Treatment

If someone does get injured on the job, make sure that they receive medical treatment as soon as possible. Call 911 for any life-threatening injuries so that the employee can be taken to the emergency room.

If the injury isn’t severe, you should have someone take them to a medical facility, like urgent care or a nearby hospital. 

However, some people still aren’t sure what the right thing to do is. There is a hotline that members can call to get guidance on how to handle non-emergency injuries. A nurse will be on this line, and they’ll be able to recommend what your next step should be.

Respond Quickly

After you’ve called for medical treatment, respond as quickly as you can to other aspects of the injury.

If other works are in danger, make sure that you move them out of harm’s way as well. Keep other employees from getting too close to the injured employee to see what happened.

You should also evaluate how the accident happened? Was it a piece of malfunctioning equipment? Are there other people present at risk of getting hurt? 

Make sure you also assist an employee that is injured. If they only have a few scrapes or cuts, you might only need to do first aid. Some employees may still be in shock and might not realize how seriously they were injured. 

Through all of this, make sure that you are calm and collected. Being panicked will only make the situation worse. 

Ask Questions

Even if the employee says they don’t have major injuries, you’ll still have to document that an injury occurred. To be able to accurately fill out all of the paperwork, you’ll need to do some investigating.

Write down any details that you think are relevant to the injury. That means also gathering any testimonies from witnesses as soon as possible while they can still remember it. 

Take pictures of the scenes, look over video footage, and keep track of any equipment or safety gear that they were using when the injury happened.

You might also want to ask the injured employee if they would write a statement about the incident. Ask them to describe what happened and what injuries they received. 

File the Paperwork

After you’ve done the paperwork, you’ll also have to file it. All employers are required to file a workers’ comp claim with their insurance provider. 

To help speed up that process, make sure that you have good communication with your employee who was hurt at work, their doctor, the insurance agent, and the claims adjuster. This will ensure that the employee will receive the funds they need to pay for their treatment as soon as possible. 

Be Prepared for a Lawsuit

While every employee probably won’t sue you for the injury, you need to make sure that you’re prepared in the case that they do. If they do sue, you should still try and have open communication with them. 

If the claim goes on longer, it’ll be more expensive for you to deal with even if you don’t have to pay them more. You should make sure that you share all the information with the company’s workers comp lawyers so that they know everything possible to win your case. 

You should have liability insurance, so that means that this will cover your court costs and other legal fees that might come with the lawsuit. 

You want to try and settle the workers’ comp claim to settle it without any litigation. But really, you may want to try and just prevent future injuries altogether. 

Prevent Future Injuries

After you’ve understood why the accident happened, you can focus on preventing things like that in the future. 

You might need to consult with your safety officer and ask them to review your safety program and the procedures. When your employee comes back to work, you can even work with them and ask them for their insight. 

You can even send out a survey to your other employees to see what they think of the safety programs at your business. Ask for areas that they think need improvement. 

Learn More About How to Handle Injury Treatment in the Workplace

These are only a few things to help you handle injury treatment in the workplace, but there are many more things to try.

We know that running a business can be stressful and overwhelming, but we’re here to help you out.

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