Setting appointment effectively is the first step towards successfully closing a deal with your clients. However, there are chances that companies spend a lot of time and efforts in setting appointments in an effective way. With businesses picking up its speed on an everyday basis and the competition getting tougher, it is essential for companies to identify and fill the gaps in their appointment setting services to smoothen their way towards generating more sales.
Here’s looking at some of the keyways to make appointment setting services effective:
Stick to your goal– While setting an appointment is an intrinsic step towards increasing chances of closing a deal, it should not be the sole focus at this stage. The immediate focus should on how to lead the prospect towards the next step of the sales process. It is more prudent to first determine the quality of the prospects and then elicit their interests on the product and service portfolio. The first stage should involve more research of the marketplace and align the interests of the prospects to the company’s product portfolio.
Connect during off hours– It is understood that reaching out to the top-level executives can be a daunting task as they are not expected to stick to a certain work shift. Therefore, it is prudent to consider hours that are generally not a part of typical business hours such as late in the evening or during lunch hours. It is also advised that representatives send an email as early as 4am in the morning so that it features right at the top of an executive’s mailbox and get addressed accordingly.
Leverage multiple communication platforms– It does not take just cold calling to execute appointment setting services effectively. It is not always easy to garner prospects’ interests over a call. It is essential to feature in prospects’ radar by leveraging multiple communication modes such as emails, voicemails, send out brochures via a mail, send links to articles features the company’s product and services portfolio.
Develop relationship with prospects– Developing a good rapport is another way towards an effective delivery of appointment setting services. Understanding the prospect sentiment will come into play while developing a rapport. For instance, getting a “no” as a response in the first call is quite common, however, that should not dissuade agents from creating a conversation. Tactfully, agents much understand the reason behind a prospect saying a “no” to their pitch for the moment. For e.g, if the prospect states an already existing partnership to be the reason, agents must comprehend the level of the prospect’s satisfaction with the current service provider and follow it with pitching a service that can set the company apart, and exhibits promises of more value.
Executing appointment setting services depends on some simple yet crucial strategies such as knowing a prospect in and out and in the process let them know about the value that the advertising company can bring. Perseverance and interaction skills are other importance cogs in the wheel of an effective appointment services mechanism.