Outsourcing to mortgage loan processing companies is now the new imperative for lenders. As is the constant ups and downs of the market and changing regulatory requirements make the going tough for lenders. Navigating through these challenges can be quite difficult as they keep throwing up surprises that can be difficult to handle. This makes outsourcing process requirement to mortgage loan processing companies all the more imperative for lenders. Here’s looking at the key criteria of selecting among the best mortgage loan processing companies:
Level of technology adoption– Critical areas in mortgage processes such as risk assessment, loan performance prediction, identification of anomalies in documentation, among others requires something more than human intelligence. Reputed mortgage loan processing companies leverage modern-day tools and techniques to bring efficiency in these tasks. For instance, outsourcing vendors use data analytics and machine learning algorithms to improve QC auditing and the underwriting process. It is recommended to partner with mortgage loan processing companies who exhibit usage of big data and analytics-driven insights for tasks such as underwriting loans, creating pricing models, conducting post-closing audits, among others.
Compliance with regulatory frameworks– Partner with mortgage loan processing services companies who stay at the top of regulations and changes made in it that govern the loan origination process. This is essential for lenders including reverse mortgage providers to streamline their process and bring more accuracy and acceleration in those while staying within the regulatory limits. As a matter of fact, the true essence of a successful partnership with outsourcing vendors is their ability to maintain compliance standards without hurting the prospects of running a profitable lending business.
Quality assurance– Outsourcing vendors are expected to maintain about 98% accuracy in processes such as indexing, loan setup, asset verification, among others to drive an accurate processing of a mortgage loan. Experienced mortgage processing companies with a keen eye on the details establish pre-funding QC audit and ensure conformation of the loan with the standard GSE guidelines. Lenders should ensure that vendors conduct thorough fraud reviews for document authentication, detection of early payment defaults, and spot any red flag to reduce the chances of processing bad loans.
Cost-saving prospects– Outsourcing mortgage loan processing services to offshore vendors opens access to highly talented but low-cost workforce. They can deliver quality services in almost 2/3rd the expense of what an in-house team would have consumed. However, it must be noted that the assessing the viability of partnering with a vendor should not singly be based on the cost-saving prospects. The most cost-effective partner does not necessarily guarantee quality services. Thereby, quality should get the first preference over cost.
Lenders must ensure that their mortgage loan processing partner is able to meet their business needs while ensuring quality, compliance, and within affordable rates. Ideally, cost should come secondary to the level of expertise and compliance exhibited by mortgage loan processing companies. It will help protect the lending prospects profitable and safe which will automatically drive revenue for lenders.