There’s no question that onboarding software can make a big difference for your organization. From streamlining the onboarding process to improving the overall employee experience, these tools can have a big impact on your business.

But which one is right for you? To help you choose the right onboarding software, this post offers some of the key factors to look for, so you can make an informed decision.

What is onboarding software?

A typical onboarding process can involve a variety of steps, such as setting up your work email, creating an account on the company website, and accessing company resources. In order to make this process as smooth and efficient as possible, many businesses invest in onboarding software.

This software helps you streamline these initial steps by automating them or providing support along the way.

There are a number of different types of onboarding software available on the market today. Some focus exclusively on helping new employees get started right away while others provide more comprehensive features, such as training and development tools.

Whatever your needs, it’s important to find the right tool for your organization. In order to help you choose the best one, we’ve outlined some of the key features to look for below.

Key features to look for in onboarding software

When choosing an onboarding software, it’s important to consider a range of factors:

1) How easy is it to use?

This includes both how user-friendly the interface is and whether there are any glitches or problems during installation. If something goes wrong, you want quick and reliable help from the software.

2) How much support is available?

If you ever have any questions or problems, it’s important to know that you can reach out for assistance. Does the software offer live chat or email support? Or does it offer a self-support section where you can find step-by-step instructions? This information will be invaluable as you start using the software.

3) What features does the onboarding software include?

Some of the most common features found in new hire onboarding software include setting up your work email, creating an account, and linking your social media accounts. It’s important to make sure the software has everything you need to help new employees get started quickly and efficiently.

4) How frequently is it updated?

Onboarding software is constantly evolving, which means that the features and functionality can change over time. This is a good thing – if there are any problems with the software, you want to be able to fix them as soon as possible.

But it also means that you should always check for updates so that you’re up-to-date on the latest changes.

5) How much software is included?

Some onboarding software products offer a free trial period, while others come with a paid subscription. When deciding which product to choose, it’s important to consider how much money you’re willing to spend and whether the features offered are worth the price.

6) Does the software have a user-friendly interface?

If you’re not familiar with the software, it can be difficult to use them. That’s why it’s important that the onboarding software is easy to understand and navigate.

The interface should be simple enough for a beginner to use, but also contains all of the necessary features so that experienced users don’t have to search for information manually.

7) Are the tutorials helpful?

Some onboarding software products include detailed step-by-step tutorials that walk you through the entire process. These tutorials are a great way to get started, but they’re not always enough.

It can be helpful to have access to additional support if you need it. You can find customer service contact information in the documentation or online resources, for example.


By now you know that onboarding is not always easy and can be a time-consuming process. In the end, it depends on your business requirements and goals.

You may then choose to use an onboarding tool like the one we discussed above to handle your entire process faster.

Make sure you research well before choosing a new software because falling behind can affect your sales in a big way!

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